Good questions.

No. We work from an admin email under your brand, like admin@yourbrand.ca, and act as your in-house admin team. To your clients, lawyers, lenders and brokerage, we're simply part of your office.

Scout & Spruce is never mentioned. Every email, post and document goes out under your name, your brand and your sign-off.

Realtors and small teams across Alberta, mainly in the Calgary and Edmonton areas. Solo agents, team leads and everyone in between.

Not at all. During onboarding you tick exactly what you want off your plate, and we fine-tune it together on your kickoff call. Most realtors start with the full package, but you can hand off as much or as little as you like and change it any time.

The parts only you can do: meeting clients, showing homes, negotiating and signing. We take care of the paperwork, deadlines, MLS, client emails and marketing around them.

Fill out our short application. It takes about five minutes. We review every one and reply within two business days. If it's a fit, you get your own Groundwork page that walks you through onboarding.

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About two weeks from acceptance to your first handoff, and roughly an hour and a half of your time in total, split into short pieces.

No. Your Groundwork page and every form link already know who you are, so there's nothing new to sign into. We'll ask for access to the systems we need to work in, like your MLS assistant access and brokerage system, and walk you through each one.

Through a quick form for each one: write an offer, an amendment, a waiver, a lockbox change, or anything else. Each takes under a minute, and talk-to-text is welcome. Not sure which one? Send it anyway. Sorting things out is our job.

We keep you in the loop with condition day reminders, social post approvals and regular updates, so you always know what's coming and nothing sneaks up on you.

Yes. We prepare FINTRAC forms and keep your records organized with each deal file.

There's a one-time Groundwork Setup fee, which includes your first month's membership. After that, you pay a monthly membership plus an hourly rate for the work we do on your files, so you only pay for what you hand off.

We'll walk you through the numbers once we've reviewed your application, so there are no surprises.

Because we build your whole back office before your first handoff. That includes your admin email, a private admin chat with alerts, paperwork forms with your name on them, deal tracking, calendar dates, templates and reports.

That's many hours of setup, done once, so everything after it runs smoothly. It costs less than hiring and training an assistant, and much less than one missed condition day.